This course is designed to provide a template of components to utilize with any problem-solving effort. The Eight Disciplines of Problem-solving methodology and process are presented to model the proper sequencing and application of those important problem-solving components. Participants will learn how to develop containment actions and discuss the importance of root cause analysis and corrective action using automation, mistake or error proofing, and operator training. This target audience for this course includes supervisors and individuals in a lead role within an organizational team.