MAP401-Supervisor Certification Course Wk1: Oct. 19, 20 Wk2: Nov. 2, 3, 4 Wk3: Nov. 16, 17 (full)
This course provides a comprehensive curriculum to enhance the skills of current and future first-line supervisors. Upon completion of this course, certificate candidates will obtain a strong understanding of continuous improvement vs. continual improvement, problem-solving skills to improve a work process as well as employee relations, job instruction targeted at standardization, effective communication and safety in the workplace.