MAP401-Supervisor Certification Course Wk1: Aug. 30 – 31 ; Wk2: Sept. 12 – 14 ; Wk3: Sept. 29 – 30
This course provides a comprehensive curriculum to enhance the skills of current and future first-line supervisors. Upon completion of this course, certificate candidates will obtain a strong understanding of continuous improvement vs. continual improvement, problem-solving skills to improve a work process as well as employee relations, job instruction targeted at standardization, effective communication and safety in the workplace.